FAQ

  • Which Calypso Certification is right for me?

    Calypso offers role-based Certifications, You can visit ABOUT tab to learn more about each Calypso Certification exam.

  • What is the minimum requirement to appear for Calypso Certification?

    You need to have relevant Calypso experience.
    Associate Level- 6 months or above
    Professional Level- 1 year or above
    Expert Level-3 years or above

  • What is the Certification exam format?

    All Calypso Certification exams have multiple-choice and T/F questions format with only one attempt.

  • How do I enroll for a Calypso Certification exam?

    To enroll for an exam, click on ALL CERTIFICATION tab. Find the exam you wish to take and click on ENROLL NOW.

  • Where can I take the Calypso Certification exam?

    Calypso Certification exams are available online and can be taken anywhere, and anytime.

  • Can I appear for the exam on my personal device?

    Yes, you can appear for the exam on your personal device.

  • What is the passing score for the Certification exam?

    You need to score 70% or above in order to pass the Certification exam.

  • Are there any negative marking in Calypso Certification exam?

    No – There is no negative marking system in any of the Calypso Certification exams.

  • How much time is allotted for each Certification exam?

    The time allotted to complete the Certification exam depends upon the no. of questions. Each question is allotted 1 minute.

  • How can I prepare for the exam?

    There are two ways to prepare for the exam:
    - Register for our instructor-led classroom training sessions which are scheduled around the year.
    - Subscribe to our eLearning courses at km.calypso.com/

  • Are there any curriculum completion requirements to take a Calypso Certification exam?

    There are no curriculum completion requirements to take the exam.

  • How will I know the Certification exam curriculum?

    Each module highlights the course description, syllabus, exam details and resources to prepare for the exam.

  • How can an organization nominate a group of people for Certification?

    You can purchase Calypso Certification exam coupon/voucher and share the coupon code with your employees. You can drop us an email at learning@calypso.com. for purchasing exam vouchers.

  • How can I purchase exam vouchers?

    You can drop us an email at learning@calypso.com,for purchasing exam vouchers.

  • How much does a Calypso Certification exam cost?

    The cost details are available on the individual description page of the Certification exam.

  • Do I receive an invoice for my purchases?

    You will receive the invoice details on your registered email id.

  • For how many exams can I use the same voucher?

    Each exam voucher is valid only for one-time usage. A voucher can only be redeemed once.

  • By when can I appear for the exam post enrollment?

    You will need to appear for the exam within 30 days from the date of enrollment.

  • What happens if I do not complete all the required modules in a program?

    You will not qualify to earn the coveted Calypso Certified Credential (Associate, Professional, Expert).

  • When will I get my exam results?

    Immediately, upon completing your exam, you will receive a PASS or FAIL notification on the test screen.

  • If I fail the exam, can I take it again?

    Yes, you can reappear for the exam again by paying the complete registration fees and the applicable taxes again.

  • Where can I claim my individual certificates from?

    You can access your individual certificates under “My Certificates” tab once you log into your certification account.

  • Does Calypso Certification offer digital badges?

    We provide digital badges via Credly’s Acclaim platform to offer flexible options for recognition and verification.

  • How can I verify an individual’s certification status?

    To verify a Calypso Certification, ask the earner for a Calypso Certification digital badge link. Via Credly’s Acclaim platform, we provide digital badges to everyone who earns a Calypso Certification to support recognition and verification. Each Calypso Certification digital badge has an option to verify it, which checks and displays the issue date as well as the issuer (Calypso Learning Services).

  • Are there any additional benefits offered to Calypso certified individuals?

    You can view the Calypso Certification Benefits section for a complete list of benefits.

  • How can I get assistance or help related to my account queries?

    For any account related assistance, kindly drop us an email at learning@calypso.com.

  • What is the refund policy?

    Calypso does not grant refunds for its Certification programs.

  • Can I get a list of all the Calypso Certified individuals?

    NO, we maintain complete confidentiality of our clients, partners and individual learners.